Hello @Tropicalgal 

May I ask what told you, you had lots of temp files? Was it System Analyzer? You posted in the AV only forum which wouldn’t have it. Would you have a Best Buy version from Geek Squad install it for you or have Webroot Internet Security Complete? https://www.webroot.com/us/en/home/products/compare

I will supply more info after you reply.

Thanks,

Hi TripleHelix,

Yes, I have webroot but they didn't install it, I purchased it online and uploaded it to my computer. I'm not computer savvy. I asked this a long time ago, I forgot all about this. 

Please let me know your thoughts. 

Thanks,

Tropicalgal

Hello @Tropicalgal 

Are you still having issues? If so contact Webroot Support and they will help you sort it out!

Thanks,