Hi ?,
Welcome to the Webroot Community,
This will require that you logon to your Web Console.
Important: If you decide you would like to permanently delete these files, it will also delete the file on any computers the file is currently synced to.
Once you're logged on choose your console and then select the Backup & Sync tab at the top.
Then select the Storage folder you want from list on left. From list on right, simply right-click on desired file/folder and select delete.
Deleted files/folder will go to your Webroot recycle bin. To view and permanently delete files/folder select "View Recycle Bin" from the Actions drop-down menu. Delete files from the recycle bin the same as you did above.
To delete a Storage Folder (from list on left), select the folder and then choose Delete Storage Folder from the Actions drop-down menu.
More info can be found in the KB Article here.
Hope this info helps. Please let us know if you still need assistance. We will be happy to help. :)
bd
Welcome to the Webroot Community,
This will require that you logon to your Web Console.
Important: If you decide you would like to permanently delete these files, it will also delete the file on any computers the file is currently synced to.
Once you're logged on choose your console and then select the Backup & Sync tab at the top.
Then select the Storage folder you want from list on left. From list on right, simply right-click on desired file/folder and select delete.
Deleted files/folder will go to your Webroot recycle bin. To view and permanently delete files/folder select "View Recycle Bin" from the Actions drop-down menu. Delete files from the recycle bin the same as you did above.
To delete a Storage Folder (from list on left), select the folder and then choose Delete Storage Folder from the Actions drop-down menu.
More info can be found in the KB Article here.
Hope this info helps. Please let us know if you still need assistance. We will be happy to help. :)
bd
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