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I have been using this webroot only a few months. The program worked but now I get an infection that your program cant uproot.

 

 
Hello desmay,

 

Welcome to the Webroot Community,

 

Sorry for the delay! Somehow this post got missed.

 

I haven't been able to find any information on this. So my best advice would be to Submit a Support Ticket which is free of charge with your active Webroot subscription. They will galdy check this out for you

 

Hope this helps?
Hi desmay

 

Welcome to the Community Forums.

 

Well that is very strange as when I try to follow the link I get this:

 



 

which indeed suggests that the site has malicious tendencies and therefore should  not be accessed. But I am curious as to why you are not seeing the above?

 

If you are indeed seeing the above and that is leading you to believe that there is malware on your system then you need not worry as WSA has in fact kicked in before you got to the site and actually prevented you from possibly being infected.

 

Regards, Baldrick
@ wrote:

Hi desmay

 

Welcome to the Community Forums.

 

Well that is very strange as when I try to follow the link I get this:

 



 

which indeed suggests that the site has malicious tendencies and therefore should  not be accessed. But I am curious as to why you are not seeing the above?

 

If you are indeed seeing the above and that is leading you to believe that there is malware on your system then you need not worry as WSA has in fact kicked in before you got to the site and actually prevented you from possibly being infected.

 

Regards, Baldrick

That is what I see as well Baldrick.
Hello all I can see here is this..

 

This may be a daft question and it depends on where ? is but with 2 of us int he UK with it blocked, at least 1 in the USA could this be geographical?
This is what I got from Virus Total

 

@ wrote:

This may be a daft question and it depends on where @ is but with 2 of us int he UK with it blocked, at least 1 in the USA could this be geographical?

Good point, Jasper ;)
@ wrote:

This may be a daft question and it depends on where @ is but with 2 of us int he UK with it blocked, at least 1 in the USA could this be geographical?

I don't think this is a daft question Jasper..Sounds logical to me..

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