Skip to main content
To Customer Support To Customer Support
I am trying to install Webroot on a second machine and I have the code but when I try to download it says there is no license under my name.  I have it on my desktop and I am supposed to be able to put it on three machines if I want but I am not having any luck.  Can you help me?
Hello bama1,

 

Welcome to the Community Forum,

 

I'm not sure if I understand what you need but here is the setup to install on your computer, PC User Guide

 

Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for  the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
If you still need help then you can submit a Support Ticket and they can look intoi this for you.

 

Please let us know if that resolves your issue?

 

 

Thanks,

 

 

Kind Regards,

 

Reply


Terms & Conditions