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Does the page that the transfer is finished give a key code? I bought the renewal by going on the webroot page from the “renew now” on the status, but the subscription still says expired. Help? Is it not an instant renewal or what?

Hello @JamminaJam 

 

Did you get it from Webroot or Best Buy Geek Squad subscription? If from Webroot you can contact Webroot.

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

 

If from Best Buy Geek Squad:

Best Buy Customers 

Call 1-800-BEST BUY or chat with a Geek Squad agent.

 

https://www.webroot.com/us/en/about/contact-us

 

Thanks,


I bought the renewal from webroot


Okay it’s best to contact Webroot Sales directly and they will sort it out! There is nothing we can do on the Community as we Mods are Volunteers.

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089


Could you link the contact to the webroot sales?


Could you link the contact to the webroot sales?

https://www.webroot.com/us/en/about/contact-us


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