Welcome Cristina do the Webroot Forum!:D

 

May I ask you if you have a Keycode with that disc? Because you can install the Webroot below following these instructions.

 I don't believe there is 2 disc for installing Webroot. Where did you purchase Webroot if I may ask?  Has your subscription expired?

 

 

• Make sure you have a copy of your Keycode
  
• KEEP the computer online for all of the following steps
  
• Download a Copy Here (Best Buy Subscription PC users click HERE)
  
• Uninstall WSA and Reboot
  
• Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  
• Let it finish it's install scan
  
• Reboot once again

Please let us know if you need more assistance and we will gladly try to help!

 

---