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I can't download Adobe Flash Player and it says my antivirus must allow downloads.  How do I do that?
Hello @

 

Welcome to the Community Forum,

 

Pleease install Adobe Flash Player here from their website and make sure you uncheck any add ons such as McAfee.

 

https://get.adobe.com/flashplayer/

 

Also please look here https://community.webroot.com/t5/Security-Industry-News/Adobe-Flash-Player-17-0-0-169-amp-Adobe-Air-17-0-0-144/m-p/196982

 

You don't need to disable Webroot to install this.

 

 

Hope this helps and if not please get back to us!

 

 

Kind Regards,
I've tried it repeatedly from their website but the .exe file won't download if I'm using Firefox.  I can install download it with Internet Explorer but I've had problems with Firefox ever since I started using Webroot.  
Hi Karenaf1234,

 

Well I'm running Firefox with Adobe Flash Player without an issue. Can you try this download from here where  I found in the Firefox support site. https://www.adobe.com/products/flashplayer/distribution3.html

 

Do you have the latest update for Firefox? I have 37.02. EDIT: Please check FF plug ins https://www.mozilla.org/en-US/plugincheck/

 

 

Regards,
I have 37.01.  I'll try updating Firefox first then try again.
@, if updating FireFox does not resolve the issue, please send our Team a message so they can investigate the problem further for you!

 

Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

 

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