Hello and Welcome to the Community Forum,

 

Please look here for renewal from within your Webroot.

 

 

To upgrade or renew the software:

1. Open SecureAnywhere.
    
   
2. Click the gear icon next to My Account.
    
   
3. Click Upgrade or renew.
   
   http://sw.nohold.net/Webroot/Images/upgraderenew.png
   
    The Webroot website opens. From here, you can purchase an upgrade to your software.

 

Hope this helps and if not please get back to us,

 

 

Kind Regards

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Hi deborahkbrumbaugh1

 

Welcome to the Community Forums.

 

Yes, you can. There is a renew option in WSA...just click on the gear/cog to the right of the My Account tab, in the main planel, and you will see a buttom marked 'Upgrade/Renew' about mid way down on the lefthand side of the new panel opened. Clicking on that will take you to the renew/ugrade wizard on the Webroot site where you can customise your renewal.

 

Just a couple of points to add...(i) I do not believe that one receives follow up CDs after the initial purchase of a boxed version of WSA, and certainly not for an online purchase., & (ii) if your subscription is through Webroot either online of via the purchas eof a boxed version OTHER THAN from Best Buy, then if you renew with time still remaining on your subscription; say 30 days as you are renewing 30 days early, then that will be added to the renewal days bought so that you subscription for a 1 year renewal will show as 365 + 30 days = 395 days in WSA.

 

Hope that helps?  Please feel free to ask further questions if you have them.

 

Regards, Baldrick 

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