When i run a scan nothing comes up, but i am getting a lot of files in the temp folder with 0 KB
Page 1 / 1
Hi ssheahan737,
Welcome to the Community Forum,
Can you tell me what status Webroot is showing?
To show your computer's overall protection status, the system tray icon and the main interface change colors, as follows:
Has Webroot quarantined that trojan? Is Webroot showing the name of this trojan? Please look at this PC User Guide managing quarantined.
If you have concern that this threat isn't being taken care of then would you please submit a Support Ticket free of charge with an active subscription and they will look into this for you.
Kind Regards,
Welcome to the Community Forum,
Can you tell me what status Webroot is showing?
To show your computer's overall protection status, the system tray icon and the main interface change colors, as follows:
- Green. Your computer is secure.
- Brown. An important function has been disabled.
- Red. One or more critical items require your intervention.
Has Webroot quarantined that trojan? Is Webroot showing the name of this trojan? Please look at this PC User Guide managing quarantined.
If you have concern that this threat isn't being taken care of then would you please submit a Support Ticket free of charge with an active subscription and they will look into this for you.
Kind Regards,
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.