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I get this webroot pop up wanting to make changes to my computer every time I start up. I said yes on one ocassion but it keeps popping up. I have never before gotten something like this from webroot. How do I get rid of it?
Hello i2,

 

Welcome to the Webroot Community,

 

Sorry to hear you're having trouble with the UAC notifications. This is a known issue and I'm sure Webroot is working diligently to rectify the situation. So right now you will have to accept yes to changes or you can try an uninstall/clean install to see if this helps.

 

Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
If you are still experiencing problems then please submit a ticket to support.

 

Hope this helps?

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