My name is Keith gullette, I recently put widows 10 on my lap top and have had a hoast of problems ever since. It takes me three trys to get on and it crashes constansly.I also just put webroot on thinking it could solve the problems but it still happens.
Is their any chance others are having the same problems?
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Hello!
If the crashes and problems started only after you updated the computer to Windows 10, it is most likely an issue with a conflicting program. I have Windows 10 on all of my computers and laptops at home and work and have no issues with them.
If the issue started only after the Windows 10 update, you may want to check out Microsoft support for Windows 10 here.
If the issue started after installing Webroot, please contact their support.
If the crashes and problems started only after you updated the computer to Windows 10, it is most likely an issue with a conflicting program. I have Windows 10 on all of my computers and laptops at home and work and have no issues with them.
If the issue started only after the Windows 10 update, you may want to check out Microsoft support for Windows 10 here.
If the issue started after installing Webroot, please contact their support.
Hi keigull1
Welcome to the Community Forums.
If I may just add here...on a slightly different tack?
If you system is not new then when was the last time that it was last serviced? By that I mean; dust removed, fans and CPU Cooler cleaned) etc.?
It is very important that the interior of the machine should be kept dust free, as this will cause overheating and deterioration of the components if not cleaned out periodically. And once you have physically cleaned out the case I suggest that you remove all of your RAM modules and clean the contacts.
You can do that, carefully, with a plastic 'rubber' (or for our US brethren...an 'eraser'), and then wipe them off lightly with a lint free cloth just to remove any dust that may have accumulated on them.
Reseat all the cards, and try to restart again.
As I said...this may not be connected but it is something that is advised to be done periodically to prevent such issues which can be caused by lack of 'cleanliness'. And whilst some may say that this is mainly pertinent for Desktop system I have come across laptops which have been compromised by dust accumulation, etc.
Regards, Baldrick
Welcome to the Community Forums.
If I may just add here...on a slightly different tack?
If you system is not new then when was the last time that it was last serviced? By that I mean; dust removed, fans and CPU Cooler cleaned) etc.?
It is very important that the interior of the machine should be kept dust free, as this will cause overheating and deterioration of the components if not cleaned out periodically. And once you have physically cleaned out the case I suggest that you remove all of your RAM modules and clean the contacts.
You can do that, carefully, with a plastic 'rubber' (or for our US brethren...an 'eraser'), and then wipe them off lightly with a lint free cloth just to remove any dust that may have accumulated on them.
Reseat all the cards, and try to restart again.
As I said...this may not be connected but it is something that is advised to be done periodically to prevent such issues which can be caused by lack of 'cleanliness'. And whilst some may say that this is mainly pertinent for Desktop system I have come across laptops which have been compromised by dust accumulation, etc.
Regards, Baldrick
I just repaired a similar situation with my desktop, after an upgrade.
Turns out it was pure coincidence that the problem occurred after an upgrade/update.
I actually had a failing power supply.
Ordered a new one on Amazon, once installed, the problem did not re-occur
Turns out it was pure coincidence that the problem occurred after an upgrade/update.
I actually had a failing power supply.
Ordered a new one on Amazon, once installed, the problem did not re-occur
Good information ?!
Sometimes it is easy to forget about problem like that. We alwarys think about the software first.
Sometimes it is easy to forget about problem like that. We alwarys think about the software first.
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