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I need assistance disabling webroot in order to use Netflix.
Hi mariela369

 

Welcome to the Community Forums.

 

Firstly, you should not need to disable WSA to view Netflx. Also, if you disable WSA and you do not have additional security apps running then you would be without protection whilst on the Internet for a lengthy period.

 

So, please let us know what OS you are using, if it is 32bit or 64bit and, finally what browser(s) are you trying it on? I have both Win 8 32bit & Win 7 64bit and it works fine for me on Firefox, IE11 & Chrome.

 

If you would provide this information then we can look to assist you.

 

EDIT: I have just found this previous post by one of our gurus TripleHelix, which provides information that may help you further...in summary you may need Microsoft Silverlight if on XP to Win 7, and on Win 8.1 you can use Silverlight or HTML5, and he provides instruction re. the use of HTML5, so see if that helps before posting back with you details, as there may be no need to.

 

Waiting to hear how you are getting on? 

 

Many thanks, Baldrick

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