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I PURCHASED YOUR PRODUCT 10-12 DAYS AGO OR LESS STRANGELY IT HAS DISAPPEARED 3-4 DAYS NOW AFTER PURCHASING IT ONLINE WITH A DEBIT CARD! KEYCODE ASSIGNED TO ME: (Key Code removed) MY EMAIL ADDRESS IS: (EMail Removed)  IF YOU CAN'T FIND PROOF OF MY PURCHASE AND REINSTALL IT THEN I WOULD LIKE MY REFUND RETURNED TO MY DEBIT CARD ACCOUNT I USED TO COMPLETE THE SALE!
Hello jdaiels, welcome to the Community!

 

To protect your privacy, I have removed you email address and key code from your post.  Don't worry, Webroot employees can still see the unedited post to view those.

 

When you say it has strangely dissapeard, what exactly do you mean?  Have you talked to anyone at Webroot prior to this post regarding this issue?
Hello and Welcome to the Webroot Community!

 

Can you fill this out and see if they send you and email with the info: http://www.webroot.com/us/en/redownloads

 

Thanks,

 

Daniel ;)

 

Also when someone uses all CAPS it called yelling just in case you didn't know as my ears are sore and ringing now.

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