When I activated the new key code it said a scan would start but the scan screen feezes without scnning and my account still shows up as expired. I cannot get tech help only salespeople. Anyone know what to do or had this problem?
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Hello squat2lo, welcome to the Webroot Community!
Did you renew directly through Webroot or is your renewal through Geek Squad?
Did you renew directly through Webroot or is your renewal through Geek Squad?
I am sorry, another question: Did you receive a NEW key code following the payment? How was the new key code delievered?
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