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I renewed my subscription to webroot and sent a confirmation from the Geek Squad that payment was received but I am having trouble installing from the link or disc

 
Hi young4ever123

 

Welcome to the Community Forums.

 

We are here to help...but would you be able to elaborate a bit more re. exactly what trouble you are having when you say "I am having trouble installing"?

 

Does the installer run?  If it runs what then happens? Does it stall and if so at what point, etc.?

 

Many thanks in advance.

 

Regards, Baldrick

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