Hello tay,

 

Welcome to the Community Forum,

 

Would you please have a look at what we call PUAs  and its good to install a popup blocker in your browser such as,

 

Adblock Edge for Firefox

Adguard AdBlocker for Chrome

Internet Explorer there is AdBlock Plus

 

 if you need to Contact Support it's free of charge with an active subscription.

 

But may I ask has Webroot reported a virus? Do you know the name of the virus?

 

 

Regards,

 

 

 

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