Skip to main content
How do you import passwords from Dashlane.  I followed the instructions and keep getting an error hackutf 16to8 is not defined.  Can you help?
Hello paulhayburn

 

Welcome to the Webroot Community,

 

I believe its the same as importing Lasspass: Please have a look here https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/Transferring-LastPass-passwords-to-the-Webroot-password-manager/ta-p/37694

amd have a look here at the Pc User Guide http://www.webroot.com/En_US/SecureAnywhere/Website/WebsiteUserGuide.htm#6_Passwords/6h_Exporting_and_importing_data.ht

 

But if you continue to have issues please Submit a Support Ticket and they will help you with this error. This is a free service with a Webroot Subscription.

 

Thanks,

 

Reply