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I have the webroot CD i bought at best buy a while ago, im trying to install it in my laptop and the program wont recognize the code which is weird because this website asked for the same code and took it just fine for registration. Really frusterated...
Hello peralysis,

 

Welcome to the Webroot Community Forum,

 

Please follow the steps below closely in terms of installing WSA on the target system/machine! Because you really don't need the disk.

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • Be sure you have or add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
  • KEEP the computer online during the install to make sure it works correctly
  • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need
  • Install with the new installer, entering your Keycode when prompted to do so in the install process
  • Let it finish it's install scan
  • Reboot 
Thanks,
@, subscriptions from Best Buy start counting down the days as soon as they are scanned at the register to help eliminate people from reselling these licenses that are given away online. I'm almost certain that your license has likely expired, but if you want to send it to me in a private message I'll be glad to check for you. Thanks!

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