Can anyone help I am having trouble using my internet. It tells me to call a number because I might have malware. I do control alt delete, task, and close. I have used my webroot but it does not find anything. I have taken it to Geek Squad 2 times. I was told that there is nothing that they can do. They told me to do ctrl, alt, delete and task master. I cannot click on anything because it freezes or I get a loud beeping noise.
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Hello ellensanchez,
Welcome to the Webroot Community,
You may have what we call a PUA
Please do not call that number fore it is a SCAM.
Also I would add a Ad Blocker to your browser. If you let me know what browser you are using I can help you.
You can Submit a Support Ticket free of charge with your Webroot subscription. They can gladly help you with this issue.
Hope this helps?
Welcome to the Webroot Community,
You may have what we call a PUA
Please do not call that number fore it is a SCAM.
Also I would add a Ad Blocker to your browser. If you let me know what browser you are using I can help you.
You can Submit a Support Ticket free of charge with your Webroot subscription. They can gladly help you with this issue.
Hope this helps?
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