Recent problem. When I try to print a document from email, the print page comes up but instead of again pushing a print icon, it shows only save or cancel. Please help.
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Hello there!
I have a couple quick questions if that is OK. Can you print from other applications without problems? Is what you are trying to print the email itself or an attached document?
I have a couple quick questions if that is OK. Can you print from other applications without problems? Is what you are trying to print the email itself or an attached document?
Hello lynnkd, Welcome to the Webroot Community Forum. :D
I had an issue like this a very long time ago with my HP Desk Jet Printer. I could print emails from my old AOL account but I couldn't print emails from my Verizon account. What I did to correct the problem: Uninstall / reinstall the latest version of the software for the printer. I believe one of the drivers for the printer was corrupted because after the new software install the printer worked on both accounts. Hopefully this will correct your problem.
I had an issue like this a very long time ago with my HP Desk Jet Printer. I could print emails from my old AOL account but I couldn't print emails from my Verizon account. What I did to correct the problem: Uninstall / reinstall the latest version of the software for the printer. I believe one of the drivers for the printer was corrupted because after the new software install the printer worked on both accounts. Hopefully this will correct your problem.
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