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ive been waiting 10 days for the upper malware team to fix my laptop this is totally unfair (4 weeks altogether they been woking on my laptopb/4 that) now they wont answer my emails  thats not how you run a buss. am very dissapointed i had heard u guys were the best so i paid for your services am on SSI so i dont have a lot of money  now i can not use my my laptop 
boy that was fast I do believe they corrected the problem, thank you so much
Hello and Welcome to the Webroot Community!

 

Can you expand a bit more as to what the issue was and since it's fixed can you let us know what it was as it could help other users!

 

Thanks,

 

Daniel 😉
i was getting a pop up voice message saying that i had a virus and to call  a 1 800 number it was very annoying,it only happen on my internet explorer brower (all my work was on that brower bills etc.) , i think it came from a fake JAVA upload site so be careful. good luck and thanks again webroot for all your  patient 
Woody05 wrote:



i was getting a pop up voice message saying that i had a virus and to call a 1 800 number it was very annoying,it only happen on my internet explorer brower (all my work was on that brower bills etc.) , i think it came from a fake JAVA upload site so be careful. good luck and thanks again webroot for all your patient

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Hello Woody05,

Thanks for informing us about this issue! I'm elated that everything is taken care of Right?



Remember to come on back and just visit or join in because we are all a friendly group!



Best Regards, 🙂

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