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I installed webroot yesterday and since then am unable to launch my web based game, EVEonline from CCP.

 

Is there some setting that I need to tweak?
Hello  and Welcome to the Webroot Community Forums!

 

Check these settings:

Blocking/Allowing files

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFiles.htm

 

Managing protected applications

http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtectedApps.htm

 

EVEonline(other game files) ->allow

 

fo example:

Added my program's launcher, still does not work. There's some discussion on program's web site about using port 26000. Is that something I need to tweak??
Ok, I finally figured out, on my own, how to add port 26000 proxy to webroot, tbh: the webroot documentation and support on this forum on how to accomplish this is rather sparce and not very helpful.

 

Regardless, it is now working, although help support and documentation were not very satisfactory. So, I guess this can be closed now.

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