Auto Renew - Keep getting message that my service is about to expire. Went to renew and there was no auto renewal radial button. So I copied my key code in and my statis went back to active. Am I renewed or not? Thanks
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Hello @ , and welcome to our Community!!
After reviewing your Account, it looks like you've purchased your protection through Best Buy.
If your Webroot SecureAnywhere software is showing an expiration countdown timer after renewing your subscription, please be advised the timer will continue to countdown and will reset on the actual day of your plan's expiration date. You are still protected and no additional action is required.
For all subscription-related inquiries, please call Best Buy ECC at 1-800-433-5778. Be sure to mention your subscription software through Best Buy.
You can also contact them online through their website at: http://www.geeksquad.com/contact.aspx
Cheers!! 🙂
After reviewing your Account, it looks like you've purchased your protection through Best Buy.
If your Webroot SecureAnywhere software is showing an expiration countdown timer after renewing your subscription, please be advised the timer will continue to countdown and will reset on the actual day of your plan's expiration date. You are still protected and no additional action is required.
For all subscription-related inquiries, please call Best Buy ECC at 1-800-433-5778. Be sure to mention your subscription software through Best Buy.
You can also contact them online through their website at: http://www.geeksquad.com/contact.aspx
Cheers!! 🙂
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