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I was on the website for AOBO SOFTWARE (keyloggers) to learn how to possibly block or detect them.  

Each keylogger program (apparantly) has HOT KEYS to activate menu/control panel.

So, I entered their HOT KEYS. (enter freakout here)  

*A chat box appeared, and a WHAT-DO-YOU-WANT-TO-DO box.

MY QUESTION:  

does that mean that keylogger program is in my computer, or just what happens from doing their program hot keys while on their website? 
Hi MerryMinion

 

Welcome to the Community Forums.

 

As far as I know unless you downloaded any software that site yourself or the site secretly undertoook a driveby downlaod without you knowing then you should be OK.  Now in terms of you downloading anything...well you should know if you did that.  But as far as the driveby downlaod possibility there is no way to know without checking.

 

So what I would do is run a scan with Webroot and if any keylogger is silently waiting for you press keys etc. then WSA should have or will jump into neutralise the threat, etc.

 

And finally if none of AOBO Software's products have found their way on you system then mimicing their program hot keys should have no effect if the program it is linked to is not on your system.

 

I do note that trying to get on the site just now was blocked by the WSA Web Threat Shield, and clearly so, so you must have overriden the warning if you do have WSA fully installed.

 

Hope that helps?

 

Regards, Baldrick
Thanx for info!

*New PC - when I was on AOBO KEYLOGGER website my WSA was installed, but not the browser extension 

Now I have 2 issues - not sure if they are related:

1.) WSA Analyzer's saying " i HIGH PROCESS COUNT,....."  (PC says 163 running  w no internet connection)

                                     ---- I ran SYSTEM OPTIMIZER  --  re-scan'ed - still says HIGH PROCESS COUNT

2.) SHARING PREFERENCES pane won't load

 

Please confirm:   are you saying to hit the keylogger program's hot keys during a WSA scan?
Hi MerryMinion

 

No I am not saying "to hit the keylogger program's hot keys during a WSA scan"...I am saying that the pressing of the keylogger program's hot keys is a pointless exercise unless you have the keylogger downloaded on your system and I am assuming that you would ont what/have not done that.

 

And in terms of the high number of processes running I would not dablle with that in anyway but immediately Open a Support Ticket to get the Support Team to check out what is going on re. yoursystem and hopefully resolve any WSA-related issue that you may be experiencing.

 

Regards, Baldrick
They have a sales chat application integrated with their website. You probably saw that. 😉

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