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It has taken 6+ days to scan a 1tb external hard drive and it is still not done. It has found 10 malware? Why is this taking so long?

 
Hello stalee19, Welcome to the Webroot Community Forum.:D

 

That is a long time for scanning an external HD. Before you go any further please have the Experts at Webroot Support check out your system.

 

Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.

Support Ticket System is Open 24/7

 

HTH,

Dave.;)

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