i rcieve pop up message from webpage,System firewall warning.your computer may have ADWARE/ SPYWARE VIRUS
need help what to do ?
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Hi majda
Welcome to the Community Forums.
From the basic rešarch I have done on this I conclude that the 'Firewall Warning' pop up, which is what I assume from your description you are seeing, is a fake security warning alert created by the rogue anti-spyware application WinPC Antivirus, for which the text reads something like "FIREWALL WARNING. Hidden file transfer...", or something similar.
It is important that you ignore the fake warning, as the purpose of the fake notifications is to trick you into purchasing the full paid version of the rogue application WinPC Antivirus.
Tbis unpleasent nasty is a type of non-malware program we commonly refer to as a PUA (Potentially Unwanted Application).
These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
The best thing to do is to submit a Trouble Ticket and ask Webroot Support to take a look and remove these for you. There is NO CHARGE for this for valid WSA license holder.
Also, we have had a lot of discussion regarding these recently, and one of our gurus@ has posted an Idea for Webroot to consider asking them to increase PUA detection. The more users that need help removing a particular PUA the more likely and faster that PUA will be added to detection.
Well, I hope this helps? Please let us know how you get on re. the above.
Regards, Baldrick
Welcome to the Community Forums.
From the basic rešarch I have done on this I conclude that the 'Firewall Warning' pop up, which is what I assume from your description you are seeing, is a fake security warning alert created by the rogue anti-spyware application WinPC Antivirus, for which the text reads something like "FIREWALL WARNING. Hidden file transfer...", or something similar.
It is important that you ignore the fake warning, as the purpose of the fake notifications is to trick you into purchasing the full paid version of the rogue application WinPC Antivirus.
Tbis unpleasent nasty is a type of non-malware program we commonly refer to as a PUA (Potentially Unwanted Application).
These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
The best thing to do is to submit a Trouble Ticket and ask Webroot Support to take a look and remove these for you. There is NO CHARGE for this for valid WSA license holder.
Also, we have had a lot of discussion regarding these recently, and one of our gurus
Well, I hope this helps? Please let us know how you get on re. the above.
Regards, Baldrick
Well whatever site it is that is giving you that message, I wouldnt visit it again.
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