Microsoft updates keep failing.They say it is because of the anit-virus software and suggest uninstalling.
How do I do this, and then what happens then?
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Hi tnd
Welcome to the Community Forums.
Do you have a specific error or failure code that you could provide us with for more information?
Also, to remove the possibility that this is due to a WSA install issue please download a new verison of the installer Best Buy here or Webroot here), and makre sure that you have your keycode to hand, then uninstall the current version, REBOOT, undertake a clean install using the newly downloaded installer (making sure not to accept any offer to import previous settings), REBOOT, and see if you are experiencing the same problem.
Either way please come back here to keep us advised as to how you are progressing, and we can try to assist further should there be a need.
Regards, Baldrick
Welcome to the Community Forums.
Do you have a specific error or failure code that you could provide us with for more information?
Also, to remove the possibility that this is due to a WSA install issue please download a new verison of the installer Best Buy here or Webroot here), and makre sure that you have your keycode to hand, then uninstall the current version, REBOOT, undertake a clean install using the newly downloaded installer (making sure not to accept any offer to import previous settings), REBOOT, and see if you are experiencing the same problem.
Either way please come back here to keep us advised as to how you are progressing, and we can try to assist further should there be a need.
Regards, Baldrick
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