Hello @ ,
Welcome to the Webroot Community,
Please read these KB articles and see if this is being monitored.
Controlling active processes
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingPr...
Blocking/Allowing files
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFi...
Mozilla/Firefox files -> allow
Managing protected applications
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtecte...
Mozilla files-> protected
Do you have the latest download?https://www.mozilla.org/en-US/firefox/38.0.5/releasenotes/
https://www.mozilla.org/en-US/firefox/all/
Please let us know if you still are having issues and then we can help you further.
Kind Regards,
Welcome to the Webroot Community,
Please read these KB articles and see if this is being monitored.
Controlling active processes
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingPr...
Blocking/Allowing files
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C5_Quarantine/CH5b_BlockingAllowingFi...
Mozilla/Firefox files -> allow
Managing protected applications
http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtecte...
Mozilla files-> protected
Do you have the latest download?https://www.mozilla.org/en-US/firefox/38.0.5/releasenotes/
https://www.mozilla.org/en-US/firefox/all/
Please let us know if you still are having issues and then we can help you further.
Kind Regards,
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