I subscribe to Secure Anywhere for 5 devices. All are active and working. However, my account page on "PC Protect" page only shows 4 devices. I have logged out, refreshed. No success. Please advise.
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Are you on the business version or the consumer version?
consumer version, I believe
I purchased the program in december 2014. I had added 4 devices - no problem. I added the 5th today. this last one does not show on page
How long ago did you add it? It can take an hour or two to show up.
about 30 minutes ago. thanks
Yeah give it a bit more time, and if it still doesn't show up, go ahead and contact support:
http://www.webroot.com/us/en/support/contact
http://www.webroot.com/us/en/support/contact
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