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Hello Mark123,
Welcome to the Community,
You can go here for information about Webroot Lock Icons.
Would you restart your PC and have Webroot do anoither scan for you again?
Let us know if that helps or not because we can give you more assistance in the matter.
Best Regards
Welcome to the Community,
You can go here for information about Webroot Lock Icons.
Would you restart your PC and have Webroot do anoither scan for you again?
Let us know if that helps or not because we can give you more assistance in the matter.
Best Regards
Hello and Welcome to the Webroot Community!
Are you sure WSA's Desktop Icon has a lock or your Tray Icon by the clock as Sherry pointed to? More info here as well http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtectedApps.htm and if after a reboot and still the same please do a clean reinstall.
Can you please do a clean reinstall of WSA and Please follow the steps closely!
Thanks,
TH ;)
Are you sure WSA's Desktop Icon has a lock or your Tray Icon by the clock as Sherry pointed to? More info here as well http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtectedApps.htm and if after a reboot and still the same please do a clean reinstall.
Can you please do a clean reinstall of WSA and Please follow the steps closely!
- Make sure you have a copy of your Keycode
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
TH ;)
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