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Can anyone assist with this issue? Scan always stops about 50% of the way through.

 

I think its due to Malware
Hello jrhills,

 

Welcome to the Community Forum,

 

Sorry you are having this problem!

 

EDIT: Have you restarted your computer to see if that helps before going forward with this install!

 

Can we try a clean reinstall and see if that resolves the scanning issue? This is only for a PC not a Mac

 

Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?

 

 

Regards,

 

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