@ wrote:

my surface pro 3 will not akcnowledge my rocksmith USB plug in play. It plyd fine b4 webroot. anyone aware of comaptiablity issues? Thsnks

Hello ppatrickme9,

 

Welcome to the Community Forum,

 

Please have a look here at the Firewall User Guide and here at Managing Active Connections.

 

You might bet blocked in Control Active Processes by the user, manually. If so, go to System Tools > System Control > Control Active Processes > Start and set the program to Allow



And it could be blocked by the Identity Shield, causing it to still run but not function as you'd expect. In which case, go to Identity & Privacy > Identity Shield > Protected Applications > View/Edit Protected Applications > and set it to Protect or Allow as you see fit

 

And if this doesn't help you can always issue a Support Ticket free of charge.

 

 

Let us know if you need more help or if this is resolved so that we may help others.

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