My Webroot is telling me that I need to reinstall my product ......What could be the reason for this

  • 27 March 2016
  • 1 reply

How do I know that I will be reinstated

1 reply

Userlevel 7
Hi sh_426
Welcome to the Community Forums.
Would you be able to give us some additional information about the circumstances of when this is happening; does it happen at or just after booting your system, or does it occur as and when you try you open the WSA main application or try to run a scan?
With a bit more information for context we may be able to determine the cause of the issue and thereafter provide you with guidance on resolving it.
Many thanks in anticipation.
Regards, Baldrick