My webroot will not start to scan manually...What is the problem???
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Hello Debbieg60, and Welcome to the Webroot Community,
Could you give us a little more info please? Can you first reboot, and try again. Have you just installed the software perhaps, or was it working ok before this? Thanks.
Could you give us a little more info please? Can you first reboot, and try again. Have you just installed the software perhaps, or was it working ok before this? Thanks.
Hello and Welcome to the Webroot Community!
If a Reboot does not do the trick then:
Can you please do a clean reinstall of WSA and Please follow the steps closely!
Thanks,
Daniel 😉
If a Reboot does not do the trick then:
Can you please do a clean reinstall of WSA and Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
Daniel 😉
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