Skip to main content
Hi..............I just installed WSA 2014 and so far I am not impressed. Please fix my problem. I have uninstalled and reinstalled 2x. There is no webshield/filter running or installed in either IE 11 or Chrome. I am using Win 7 Home Premium 64bit. There is also an ongoing thread at Wilders. I do not even have the crx file listed by Triple Helix. So what gives? IThe eicar test does not even get blocked. Thanks. 

 

http://www.wilderssecurity.com/showthread.php?t=356072
I would like some response on this. I now purchased WSA for 1 year. Still NO web shield at all. No 2013 web shield and NO 2014 web shield. This is a fresh install of WSA also. What gives? Thanks. 
It looks like our engineer had created a new keycode with the new extension on it. He provided instructions on how to ensure that it is activated.

 

 
Thank you Webroot support. Awesome turn around from the time of a submissions till the time my problem was resovled. Less then 24 hours. Never see that kind of support from ANY antivirus company. I was issued a new keycode which gave me the current 2014 web shield. Kudos. 
Good to hear I also got your Bronco's Trial keycode on the same channel via our emails and the courtesy of brcoffey.



 

Daniel 😉
Thank you Daniel. 
I'm glad your on the New Web Shield anyways so how is it working for you?

 

Daniel
Seems good for now. :D

Reply


Terms & Conditions