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hello, i paid for upgrade, downloaded file, then nothing, unable to scan. what did i do wrong?
Hello and Welcome to the Webroot Community!

 

Can you tell me where you upgraded from and any other details would be helpful. Also from what version to the upgraded version? http://www.webroot.com/us/en/home/

 

Thanks,

 

Daniel 😉
Webroot Secureanywhere.Inc
Please Submit a Support Ticket and they will help you or you can give them a call: http://www.webroot.com/us/en/company/contact-us

 

Thanks,

 

Daniel

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