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"Personalized Security Report" keeps popping up

  • 15 February 2015
  • 4 replies
  • 41 views
K
Rank
How do you turn off the "personalized security report", which started popping up repeatedly?
Thanks.
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Best answer by Baldrick 15 February 2015, 01:39

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4 replies

Baldrick
Rank
Userlevel 7
Hi KBN
 
Welcome to the Community Forums.
 
If I may add here...before you uninstall/reinstall just try clicking on the Security Report prompt, displayijng the security report then closing it and rebooting your system...that sometimes does the trick.
 
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
Ssherjj
Rank
Userlevel 7
Badge +62
Hello and Welcome to the Community Forum,
 
Can you uninstall and do a fresh re-install?  If it still happens please contact support so that this can get documented as still happening to some people.
 
 
Sorry about this, If you want instructions for a clean reinstall I can post it for you @ Here's.how to do a clean reinstall,
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?
 
 
 
Kind Regards,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
RetiredTripleHelix
Rank
Userlevel 7
Badge +56
It only lasts 2 to 3 days anyways!
 
Daniel
K
Rank
Good Evening,
 
Going to read the security report, and then rebooting the computer, seems to have done the trick.  It's been a few days since the message popped up.
 
Thanks!
Kurt

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