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Just upgraded PC to Windows 10 - Webroot now won't run, says incompatible

????
Hi aboubenadhem

 

Welcome to the Community Forums.

 

If WSA is still installed the please uninstall it, and then these instructions to carry out a clean install of the latest version@

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here(Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and do NOT import any settings if offered by the installer; to as you can set it up as you like once it's done
  • Let it finish it's install scan
Reboot once again.

 

Let us know if that sorts the issue for you.

 

Regards, Baldrick
Baldrick,



Thanks - worked well. Appreciate your help.
Hi aboubenadhem

 

You are most welcome. Glad that you are sorted. :D

 

Regards, Baldrick

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