Radio ads

  • 16 April 2015
  • 1 reply

I'm suddenly gettng radio ads that are interjected into whatever I'm viewing. I've tried deleting all websites and opening them one at a time, Still they appear. Perrt sure it's Firefox. Any fixes?

1 reply

Userlevel 7
Badge +62
Hello Videowork,
Welcome to the Community Forum,
Super Radio adware releases loads of pop-up advertisements. It includes coupons, banners, and other related online ads. Super Radio ads appear at all time you surf the web. The only way to stop those pop-up ads from appearing is to remove Super Radio extension. Moreover, pop-up ads from Super Radio can push more system trouble like other potentially unwanted program and malicious software to add up on the system. It can be happened at no given time so you have to handle this issue with urgency.
What you are seeing and describing sounds like it may be what we on the Community refer to as a PUA. (Potentially Unwanted Application) These are very annoying at best in that they cause pop-us, redirect your browser home page, and other behavior that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools.. but they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. A simple browser add-on with PUA behavior that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
For those that are not detected by WSA, please see this KB Article. It has some easy to follow directions on locating and removing PUA's. You may also want to submit a Trouble Ticket, especially if you cannot remove it easily from the directions in the KB Article.
For those that ARE detected by WSA, but cannot be removed automatically, you can submit a Trouble Ticket.  Webroot Support will help you get these annoying 'crapware' off your computer at no extra charge, and the additional examples may help to better automatic removal of that particular PUA for all users in the future.
Hope this helps,
Kind Regards,