Skip to main content
To Customer Support To Customer Support
Hello Webroot Community,

 

Is "Rating temporarily unavailable".  Just me...?



 

Is "No user action necessary". Reliable...?



Quick search seems to suggest "Rating temporarily [..]" is known albeit, permanent sort is unknown.

https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/I-keep-getting-the-message-quot-Rating-temporarily-unavailable/m-p/245411/highlight/true#M8678



Thanks
Hi bjm_

 

I am seeing the ratings when uisng a Chromium-based browser.

 

Regards, Baldrick
I am seeing the ratings also using IE11 via Yahoo, and  BrightCloud Status is showing normal at present.

 

      
Hi Baldrick & Dermot7,

 

Okay. 

So, may be just me and "No user action necessary" may not be reliable.  

 

Thanks
Hi bjm_

 

I have had the same before and have rebooted to find that the issue was gone, and then on another occasion I just left it and the next time I search again the issue had disappeared...no rhyme nor reason.

 

I would just give it some time.

 

Regards, Baldrick
@ wrote:

I am seeing the ratings also using IE11 via Yahoo, and  BrightCloud Status is showing normal at present.

 

      



Ahh, BrightCloud Status.  I was not aware re BrightCloud Status page.  



I did open URL/IP Lookup and saw >

Data Version: 5.49

Last Updated: 12-24-2016 23:42:51 UTC

 

I did not know if 12-24-2016 was a cached page or evidence that BrightCloud Service is operating normally. 

 

BrightCloud Status page (for example December 25, 2016) appears to be near real-time.  

 

Good to know, helpful information. 

 

Thanks!

Reply


Terms & Conditions