Re: How come I can not access my Account?

  • 8 June 2015
  • 0 replies

Userlevel 7
Hello @,

Welcome to the Webroot Community!
I am sorry to hear that you are experiencing issues logging into your account.
I was able to locate your account and you are not currently locked out.
Are you trying to login on a computer or a mobile device?

Can you navigate here, and try to reset your password for me?
Please let me know if this helps.

Best Regards,

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