I am attempting to use Webroot to scan a USB drive.  I right click and then click on Scan with Webroot... nothing happens.  Any idea on the error? 

 

I have also opened the webroot program; looking for a specific scan drive menu.  I do not see anywhere on the user interface where I can select a specific drive to scan. 

 

I have scanned the computer with the drive installed.  In reviewing the scan report - it did not scan the USB drive.

 

How are external USB drives scanned using the WebRoot program?  Any help is appreciated.

 

 

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Hello @ and Welcome to the Webroot Community!

 

WSA has a USB Shield http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C3_Shielding/CH3a_WhatShieldsDo.htm & http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C3_Shielding/CH3b_Changing_Shield_Settings.htm also Right Click on the Drive and it will show Scan with Webroot!

 

HTH,

 

Daniel ;)

 

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