• 20 February 2013
  • 1 reply

ok so i got the wrong version of webroot antivirus so i requested a refund and i got it but the antivrus is still active and working. Do i leave it like that, do i have to uninstall it or what do i have to do because im about to buy the version that i really want. Also can i register the new webroot  antivirus that im about to buy with the same account?

Best answer by MikeR 20 February 2013, 02:05

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Userlevel 7
Welcome to the forum 1edison
I moved your post to the Antivirus forum so that other users can benefit from your post. You do not need to uninstall if you are getting a different version of Webroot. You would just need to open SecureAnywhere>click My Account>click Activate a new keycode>copy/paste the new keycode and click Activate. This will give the product the appropriate features and functionality.
Once you do this, you can Send me a Private Message with the new keycode and I will associate it to your existing account!