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Hi there how long does webroot support answer to my suppport message? I been trying to get a refund last may 12 and I still have no answer.
Welcome sanasuke15 to the Webroot Community,:D

 

Please go here http://www.webroot.com/us/en/onlinerefund

 

For assistance with refunds, contact the Consumer Sales team.

 

If you have already tried the above suggestions, let me ping our Community Managers @ @ for more information on your refund.

 

Thank you,

 

Dave. ;)
Greetings @ and welcome to our Community.



Sorry for the inconvenience. If you re-open your ticket, it will send your request back to the bottom of the Que.



I've had our Team process the refund, you should see the funds reflect in your PayPal balance.

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