Hello 66

 

Welcome to the Webroot Community,

 

Is this renewal a where as time is added to your existing keycode so no need to enter a new one or a 'pseudo' renewal in which a new key was issued and had to be entered and activated? Let us know if you need to enter a new keycode.

 

Also was this renewal through Best Buy or Webroot online? If from Best Buy then you can call them at 1-800-GeekSquad.

 

If this renewal was from Webroot then you can contact them as follows:

 

Submit a Support Ticket https://www.webrootanywhere.com/servicewelcome.asp

 

Purchases & Renewalshttps://tel:18666124268

Mon-Fri 7:00 AM to 6:30 PM (MST)

Sat-Sun 7:00 AM to 6:00 PM (MST)

 

Hope this helps?

 

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