My scan removed 7 threats. That’s good. But I’d like to see what the threats were and when they came to my PC. I just went to a risky site and was curious if a threat came from that site.
I saw scan log after opening web root but that was for an old scan (I didn’t see that window had opened and re-opened.) After my current scan I saw no option for scan log.
Thanx
Hello
Have a look here for a Scan Log: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingScanLogs.htm%3FTocPath%3DUsing%2520Reports%2520and%2520Viewers%7C_____1
Have a look here to see the Threat Log: https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#UsingReportsAndViewers/SavingThreatLogs.htm%3FTocPath%3DUsing%2520Reports%2520and%2520Viewers%7C_____2
Thanks,
Thank you but….
Automated Cleanup Engine
Starting Cleanup at 06/05/2019 - 22:29:42 GMT
Starting Routine> Removing C:\Users\Clifford\AppData\Local\Temp\aLlwMyXg.exe.part...#(PX5: 14A6205A300DF26C3B0D0768785FCA00C3EDB9F1 - MD5: 6B3818F3369E55A6F53513923FDFBAC1 - UniqueID: 049CA488)...
Deleting File> C:\Users\Clifford\AppData\Local\Temp\aLlwMyXg.exe.part
I can’t make heads or tails of this. I was told 7 threats were removed. This log shows one and I can’t tell what site/program was the cause.
Would be helpful if we could see an easy to read summary interpeted so the average user can tell what he’s reading. But I do appreciate the effort!
Thanx
Cliff
Nothing on VirusTotal: https://www.virustotal.com/gui/search/6B3818F3369E55A6F53513923FDFBAC1
Here is what Webroot has to say! http://snup.webrootcloudav.com/SkyStoreFileUploader/upload.aspx#md5
So if you feel it’s a False Positive please Submit a Support Ticket and they will look into it for you!
HTH,
Wow, no. Someone I mis-communicated my thought.
I was not commenting on the result.
I was commenting on the presentation of the result to the average user. I have no clue what I read in those reports.
Webroot initially told me 7 threats were removed. The threat report shows one entry from the other day.
That entry tells me nothing. I can’t know what site or program gave me the one threat.
Summary
There should be an easy to read summary of exactly what the threat was in language a typical home user can understand.
Thanx!
Wow, no. Someone I mis-communicated my thought.
I was not commenting on the result.
I was commenting on the presentation of the result to the average user. I have no clue what I read in those reports.
Webroot initially told me 7 threats were removed. The threat report shows one entry from the other day.
That entry tells me nothing. I can’t know what site or program gave me the one threat.
Summary
There should be an easy to read summary of exactly what the threat was in language a typical home user can understand.
Thanx!
To get more info contact Webroot support and they will let you know that’s all I can suggest.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
