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Shift key no longer works in text fields, but does work in wordprocessor, Windows Mail, and notepad. Installed WRSA on 4 laptops and all have the same problem. 3 are using Win 8.1, and the other is Win 7. Any ideas? Shift key didn't work while filling out this post either.

 

Ken
Hello and Welcome to the Webroot Community!

 

Can you please Submit a Support Ticket it could be a simple thing as getting some files Whitelisted on the WIN Cloud Database: http://www.brightcloud.com/platform/webroot-intelligence-network.php

 

Thanks,

 

Daniel 😉

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