Hi kaw219

 

Welcome to the Community Forums.

 

If you are an existing user and what you have purchased is a renewl of your existing keycode then you have no need to register, i.e., with an email address.  The same is true if you have purchased a new keycode...you should just be able to enter the new keycode in the approrpiate place within WSA and start using the license.  Is the entry of a keycode the issue yo are having?

 

Please post back with more detail and we will see if we can help you.

 

BTW, if you are using a new keycode rather than a straight renewal of your existing one then there are some points we need to cover but we can cover those off when we have a better understanding of where you are and what is actually the issue.

 

Please post back with additional details.

 

Regards, Baldrick

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