1. After downloading an update to my email program (OE Classic) the program has become extremely slow. Was the program affected by Web Root.
also
2. When I run Web Root optimizer I get a notice that many files are fragramented. Unfortunately my defrag option on Windows 7 Pro. does not work.
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Hello and Welcome to the Webroot Community!
Point 1. It's possible if it's not a well known program so Submit a Support Ticket and ask them to check and Whitelist your Unknown files.
Point 2. You must of used System Analyzer? http://www.webroot.com/ca/en/business/resources/analyzer and what makes you say your defrag option doesn't work? Any other info would help like are you using HDD's or SDD's? Also see here to see if you can get the Windows Disk Defragmenter to work? http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/disk-deframenter-not-working-opening-in-windows-7/90ff4b35-8086-4a80-bc48-0d8e4fc6d758?auth=1
Thanks,
Daniel 😉
Point 1. It's possible if it's not a well known program so Submit a Support Ticket and ask them to check and Whitelist your Unknown files.
Point 2. You must of used System Analyzer? http://www.webroot.com/ca/en/business/resources/analyzer and what makes you say your defrag option doesn't work? Any other info would help like are you using HDD's or SDD's? Also see here to see if you can get the Windows Disk Defragmenter to work? http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/disk-deframenter-not-working-opening-in-windows-7/90ff4b35-8086-4a80-bc48-0d8e4fc6d758?auth=1
Thanks,
Daniel 😉
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