Thanks!
Best answer by Dermot7
View originalBest answer by Dermot7
View originalThought it might be...just cleaned a machine yesterday with this, and had to use 3 tools which I don't think I can say here. Best to contact support who'll easily clean it for you: the official Webroot support system@ wrote:
Sorry, it's Snap.do. Anytime I open a new window it automatically changes to search.snapdo.com.
Thanks for your reply.
:D
There are different means of infection. What you say is, broadly correct. The one I saw 2 days ago was claimed to have appeared after installing something to stream the Superbowl game.@ wrote:
How would it have gotten here anyway? Don't those things need to piggy back on something else I'm installing? This thing showed up on Friday and I can not remember installing or downloading anything on Friday. I'm the only one that uses this laptop.
Hello JennaM. Yes that's the problem with these things. They hide themselves, so can't be uninstalled in the usual ways. Sometimes they also install other 'Scareware'...'System Speed-Up' etc. which are fake programs trying to fool you into paying money to them,@ wrote:
I started going through the steps suggested, however, I can't find the program to uninstall.
You can change your Avatar when you Reach Frequent Voice https://community.webroot.com/t5/Community-Announcements/New-VIP-Rewards/td-p/32094 and Kudos here.@ wrote:
Thank you, thank you for all the advise an assitance. It's awesome when a "community" works!! :)
I'm waiting to hear back from support on this. With this community experience, I'm very glad I chose Webroot!
p.s. How do I get rid of that car by my name and when do I give people Kudos??
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